From AI workflows to governed pilots

Start with AI Strategy Tools to identify the workflow. Use AI Strategy Co to design the pilot. Use mAIGO to produce the evidence pack.

Managed AI Workflow Solutions

Practical, bounded workflows for intake, document processing, retrieval, routing and operational support.

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Customer Harm Intelligence

Complaint-to-Case prepares complaint evidence, chronology, policy context, contradictions and evidence gaps for human investigation.

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Governance & Assurance

mAIGO provides separately scoped evidence packs, DDQs, control mappings, approval artefacts and assurance support.

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NSW AIAF Readiness (14 days)

Rapid AIAF readiness: evidence pack, risk map, and control register with a packaged into an AIAF-specific AI Workflow Control Pack.

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AI Governance, Model Risk & XAI (~30 days)

Bank-grade AI governance, model risk management, and explainability, packaged into a bank-grade AI Workflow Control Pack.

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Oracle AI: Controls → Evidence + Risk Assessment (30 days)

Independent due-diligence with evidence mapping, risk treatments, packaged into a vendor-specific AI Workflow Control Pack.

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AI Governance FAQs - Results, Risk, and Readiness (14–30 Days)‍

What we deliver, how we safeguard, and how we prove it with evidence.

01

What outcomes do we get in 14–30 days?

You leave with committee-ready artefacts: control catalogue, risk/exception registers, decision & transparency logs, XAI statements, approval pathways, and a clear Proceed, Reshape, Pause, or Stop directive. For NSW, this includes an AIAF evidence pack; for FSI, model inventory & risk tiering.

02

How do you make pilots “audit-ready”?

We set trace-ID logging, HITL gates, rollback criteria, issues/exception handling, and XAI/transparency statements, plus a steering/committee run-of-show and close-out report template. Everything is evidence-first.

03

What is AIAF and how do you help?

The NSW Artificial Intelligence Assurance Framework (AIAF) guides safe AI in government. Our 14-day AIAF Readiness Audit maps gaps, prepares the evidence pack, and gives you a 90-day action plan—without changing your tech stack.

04

How do ACSC/ISM/PSPF controls show up in practice?

We deliver an ACSC-aligned control catalogue and ready-to-use risk/exception/benefits registers, with an evidence map (what to capture, where to store, and retention) and procedures for records & transparency.

05

Is this suitable for FSI and NFP?

Yes. We tailor controls to bank-grade model-risk expectations (XAI, inventory, monitoring) and provide proportionate patterns for NFPs (privacy, records, low-overhead registers).

06

What do you need from us to start?

Existing policies, any current use-cases, stakeholder list, and sample decisions/records (if available). We run a 45–60 min scope and publish the sprint plan the same day.

07

How do you price?

Fixed-fee sprints (14–30 days) for readiness, pilots, and DDQs; monthly retainers for governance cadence. No vendor commissions.

08

Can you brief our board or committee?

Yes. Every engagement includes a board/committee-ready read-out and talking points.

09

Do you build and manage AI workflow solutions?

Yes, where the engagement is a managed AI workflow solution.

Through AI Strategy Tools, AI Strategy Co. designs, configures and manages bounded AI workflows for defined operational use cases.

Customer Harm Intelligence applies this capability to complaint investigation preparation using AI-assisted retrieval, evidence reconstruction, structured workflow logic and human review.

mAIGO is separately scoped and advisory-only. Consequential business decisions remain with authorised client personnel.

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